Published on October 1, 20200

How to Fix Genshin Impact Error Code 31-4302

Today, Genshin Impact players on PC woke up to an error code that prevented them from returning to Teyvat. Without warning, this error popped up in the main menu screen, stopping many players on their tracks. The huge success of Genshin Impact also meant that the team is working hard to fix bugs and assorted issues, something that could in turn cause new issues to arise. The community is already looking around to see what can be done in this case, so here is how to fix Genshin Impact error code 31-4302.

How to Fix Genshin Impact Error Code 31-4302 on PC

How to fix Genshin Impact Error Code 31-4302

This error isn't affecting everyone, with many players happily exploring Teyvat without issues. As it happens with most error codes in every game, a fix that works for someone isn't 100% guaranteed to work for another player. An official source from miHoYo told us that the error code 31-4302 is caused by server connection issues and the team is working on a fix.

Still, there are reports on Reddit that some players managed to get the game running, so it won't hurt if you give it a shot. Be careful of what you delete when trying this fix, a small mistake and your files may be gone forever. This means that a reinstall will be in order, and you may lose all your progress.

The first Genshin Impact error code 31-4302 fix goes like this:

Locate your Genshin Impact installation folder
Go to the Games folder
Run the game directly from the executable file (skipping the launcher)

The second possible fix is the following:

Locate your Genshin Impact installation folder
Find the Blob_Storage folder and delete it

Here's a third suggestion:

Locate your Genshin Impact installation folder
Search for x360ce files and delete them if you have any
Temporarily delete the GenshinImpact.exe file and restore it right after (CTRL+Z or undo)

And now, the more drastic option, but only do so if you wish to try it:

Uninstall the game and download it again

If none of these fixes work for you, there's no option but to wait for a patch straight from the devs. They are working to solve this problem for every PC player, so hang in there.